February 1, 2024 in Home Building

Why It’s Crucial to Work with NHBRC Registered Builders

NHBRC registered builders Featured Image

While it may be tempting to forgo the use of NHBRC registered builders in order to save money in the short term, the long-term consequences can far outweigh any initial cost savings. When constructing a new home or undertaking a property development project, it is crucial to prioritise quality and adhere to industry standards.


In this article, we will look into why selecting NHBRC registered builders is essential for those embarking on a home building or property development journey and how it can result in long-lasting benefits for all parties involved. 

Who is the National Home Builders Registration Council (NHBRC)?

The National Home Builders Registration Council (NHBRC) is a regulatory authority in South Africa, established in 1998. Its main objective is to safeguard the interests of housing consumers and enforce quality standards in the home building industry.

Builder and Home Owner

The NHBRC plays a crucial role in the South African house construction industry by establishing minimum standards for home builders and ensuring their adherence. Its responsibilities include:

  1. The NHBRC certifies and registers home builders, verifying their qualifications and adherence to set standards. This process safeguards consumers from unreliable or unskilled builders.
  2. Throughout the construction process, building companies rely on the NHBRC to conduct inspections and ensure compliance with approved plans and relevant building regulations. This helps prevent defects and ensures safe and structurally sound homes. 
  3. The NHBRC operates a mandatory warranty scheme for all new homes in South Africa. Builders must enrol homes with the NHBRC, providing homeowners protection against faulty workmanship or low-quality construction.
  4. The NHBRC offers training and support to builders, house building contractors, and other industry stakeholders, enhancing skills and knowledge while promoting professionalism.

Overall, the NHBRC is instrumental in upholding high standards in the South African construction industry. By regulating NHBRC registered builders, conducting inspections, and implementing a warranty scheme, the council contributes to the delivery of quality homes while safeguarding consumers from subpar construction practices. This fosters a fair and sustainable housing market, benefiting homeowners and the broader economy.

Construction Team

NHBRC Registered Builders: Pre-Construction Checklist

Before you begin building your new home through NHBRC registered builders, here are 11 things you need to do:

1. Request to view the current NHBRC registration certificate of your chosen home builder.
2. Verify the builder’s ongoing registration with the NHBRC via phone call.
3. Dedicate time to examine some of the homes previously constructed by the builder.

NHBRC registered builders - Examining Previously Built Homes

4. Have conversations with homeowners who have utilised the services of the home builder.
5. Ensure that the builder presents you with a contract for your new home’s construction.
6. Examine the contractual terms and conditions meticulously.
7. Retain a copy of the finalised and signed contract.
8. Document and maintain evidence of all financial transactions with the home builder.
9. Stay informed about the relevant enrolment fee.
10. Avoid paying the builder prior to the completion of work. Make payments only after the work is completed to your liking.
11. Prepare a list of any detected issues or flaws (snag list) upon settling into your new home. This snag list should be provided to your NHBRC registered builders within a 90-day occupancy period.

How Do I Check if a Builder is Registered with NHBRC?

To verify the registration of a builder with the National Home Builders Registration Council (NHBRC), you can follow these steps:

Step 1 – Visit the NHBRC website: Go to the official website of the NHBRC at https://www.nhbrc.org.za/.

NHBRC registered builders - Searching the Internet

Step 2 – Access the Builder Verification tool: On the website, look for the section or tab related to builder verification. This tool allows you to check the registration status of a home builder. Search for “NHBRC online” to find the relevant information.

Step 3 – Enter the required information: In the Builder Verification tool, you will be prompted to enter either the Company Name or Registration Number of the builder you wish to verify. Fill in the relevant information accurately.

Step 4 – Submit the search: After entering the necessary details, click on the search or verify button to proceed with the builder verification process.

Step 5 – Review the results: The system will generate the results based on the information provided. It will display the registration status of the builder, indicating whether they are registered with the NHBRC or not.

By following these steps, you can easily verify the registration status of a builder with the NHBRC. It is important to ensure that the house builder you choose is registered with the NHBRC to guarantee compliance with quality standards and regulatory requirements. At Axio Projects, all of our builders are NHBRC registered, providing you with peace of mind and assurance of their expertise and adherence to industry standards.

Building Inspector

Please note that the specific process may be subject to change, so it is always advisable to refer to the official NHBRC website or contact their customer care office list of NHBRC registered builders. The NHBRC contact details are as follows:
Toll-Free number 0800 200 824
To report fraud, please call the Fraud Hotline on 0800 203 698
Email thenhbrc@nhbrc.org.za.

NHBRC Registered Builders: Understanding Your Rights as a Consumer

It is essential for homeowners to be aware of their rights and the services provided by the NHBRC. By engaging NHBRC registered builders and understanding the warranty scheme and mediation services, consumers can seek recourse for any issues related to workmanship or construction defects.

1. The Home Construction Warranty Scheme

The NHBRC operates a five-year warranty scheme that covers major structural defects in newly constructed homes. This warranty protects homeowners against poor workmanship or defects and typically starts from the date of occupation. If major structural issues arise, homeowners may be eligible for repairs or compensation.

2. Mediation Services

The NHBRC offers mediation services to resolve disputes between homeowners and NHBRC registered builders. If conflicts arise during or after the construction process, mediation provides an opportunity for both parties to reach a mutually acceptable resolution without resorting to costly legal proceedings.

NHBRC registered builders - Legal Handshake

3. Using NHBRC Registered Builders Protects Against Poor Workmanship

The NHBRC aims to safeguard housing consumers from substandard design and poor-quality workmanship. Through its regulations and standards, the NHBRC ensures that homes are built according to prescribed guidelines, minimising the risk of poor workmanship and ensuring a certain level of quality.

Further Protection Through The Consumer Protection Act

The Consumer Protection Act (CPA) safeguards consumers from the agreement stage with NHBRC registered builders. It restricts builders from imposing unfair terms or prices and from absolving themselves of any liabilities, including substandard work by their employees or subcontractors. It also prevents them from limiting your legal rights or right to fair compensation. The CPA ensures you can’t be made to sign an agreement that shortens the three-year complaint period or forces you to take responsibility for poor-quality materials.

NHBRC registered builders - Consumer Protection

Furthermore, the CPA protects against price increases without giving you the option to cancel the agreement. Builders can’t alter the agreement’s terms, materials used, or the construction process without your knowledge and consent. They’re also held accountable for not finishing the job in a reasonable time and for removing building materials from your premises without your authorisation.

The CPA mandates that agreements between NHBRC registered builders and their customers must be clear, understandable, and free of fine print. It assures your right to expect quality work done on time, using defect-free materials, and leaving your property in good or better condition than before. The builder implicitly guarantees the work and materials used to comply with the standards set out in the CPA. If the work doesn’t meet the quality expectations, the builder is obliged to rectify the defect or refund you a reasonable portion of the price paid.

Builder Measuring

Can I Build Without NHBRC?

According to the Housing Consumers Protection Measures Act of 1998, builders must register with the NHBRC and enrol homes under their warranty scheme. However, there are exceptions where NHBRC registration may not be necessary. These include:

  1. If you’re only doing renovations or alterations to an existing structure, NHBRC registration may not be required. Nonetheless, it’s important to ensure that the work meets relevant building regulations and quality standards. 
  2. Owner-builder exemption: The NHBRC allows individuals planning to personally build their own homes as owner-builders to apply for an exemption from the registration requirement. This applies to non-commercial projects, subject to specific criteria.
NHBRC registered builders - New Home

While NHBRC registration may not always be mandatory, it’s highly recommended to engage NHBRC registered builders for new construction projects. NHBRC registration provides assurance and protection by ensuring builders meet minimum standards, undergo inspections, and adhere to regulations.

Although there may be flexibility in NHBRC registration under certain circumstances, it’s advisable to consult industry professionals and familiarise yourself with project-specific requirements and regulations.

Recommended reading: House Renovation: Ideas, Benefits and More

The Consequences of Not Using NHBRC Registered Builders

Opting to collaborate with a builder who is not registered with the National Home Builders Registration Council (NHBRC) can give rise to various potential problems and risks. Here are some of the challenges you might encounter:

1. Failure to Work with NHBRC Registered Builders Could Lead to Inferior Work

NHBRC registered builders are obligated to adhere to specific quality standards set by the NHBRC. By choosing an unregistered builder, you expose yourself to the possibility of receiving subpar workmanship. This can lead to inadequate construction quality, improper installation of materials, and compromised structural integrity. Inferior work may result in safety hazards, costly repairs, and a decline in property value.

NHBRC registered builders - Cracked Ceiling

2. You May Have Limited Consumer Protection You Don’t Choose NHBRC Registered Builders

The NHBRC offers consumer protection through its warranty scheme. When working with a registered builder, homeowners are entitled to certain warranties that safeguard against defects and poor-quality workmanship. However, if you opt for an unregistered builder, you may not have access to these protections. Consequently, you may be left without recourse for addressing construction defects or issues that arise after the completion of the project.

3. Construction without NHBRC Registered Builders Could Have Legal Consequences

In the event of disputes, engaging an unregistered builder can complicate legal matters. NHBRC registered builders are subject to regulations and oversight by the NHBRC, which facilitates dispute resolution and mediation services. Conversely, collaborating with an unregistered builder may limit your options for resolving conflicts. You may need to pursue legal action independently, which can be time-consuming, costly, and uncertain in terms of outcome.

4. Licensing and Compliance Challenges

Registered builders undergo a registration process to demonstrate their qualifications, skills, and compliance with industry standards, including NHBRC renewal. By selecting a builder without an NHBRC certificate, you run the risk of hiring someone who lacks the necessary licenses or certifications required by local authorities. This can result in difficulties obtaining building permits and certifications, leading to project delays and potential legal implications down the line.

Building Permit

5. Insurance and Liability Considerations

NHBRC registered builders typically carry insurance coverage to protect against accidents, damages, and injuries that may occur during construction. Unregistered builders may lack adequate insurance or any coverage at all, leaving you vulnerable to potential financial liabilities in the event of accidents, property damage, or injuries on the construction site.

Recommended Reading: Building Companies: 9 Factors To Consider When Choosing A Builder

NHBRC Registered Builders: Final Thoughts

In summary, it is imperative to collaborate with the NHBRC in Cape Town when selecting and working with registered builders for your construction projects. Opting for an unregistered builder can result in subpar work, limited options in case of disputes, and legal entanglements. Always verify the registration status of any builder you are considering hiring to ensure top-notch quality and consumer protection.

If you’ve been searching the web for “construction companies near me” or “building companies near me”, look no further! Axio Projects is fully registered and compliant with the NHBRC, ensuring quality and peace of mind for our clients. We offer home building, steelworks, carpentry and home renovations in Cape Town. Don’t hesitate to reach out to one of our NHBRC registered builders for all your construction needs. Contact us today on (071) 539 5104, and let’s build something incredible together.




Leave a Reply

Your email address will not be published. Required fields are marked *